Who is responsible
Frost Dipper, at frostdipper.com, is operated by NCVVFFZZ. Our public business address is 1545 BROADWAY APT 9B, WATERVLIET, NY 12189, United States. Contact [email protected] with privacy questions or requests.
Information you provide
When you place an order, contact support or use account functions, the information involved can include your name, email address, delivery and billing details, selected products, order details and messages you send. Payment information is handled as needed for card payment. Do not send full card numbers, security codes or passwords in support emails.
Information from website use
Website browsing analytics are provided through Cloudflare. Analytics describe page usage and website performance. The specific data involved depends on the Cloudflare analytics feature and the website function used. Store functions can also use session and cookie information, including to maintain a shopping bag or account session. See the cookies notice.
Why information is used
We use information to manage orders, arrange delivery, handle payments, respond to questions, process returns or exchanges, support account functions, protect store operations, and understand browsing and performance. We use information relevant to those purposes rather than treating all data as necessary for every purpose.
People & services involved
WooCommerce is used for order management. Our company’s employees provide customer service. Multiple third-party logistics providers receive information needed for delivery. Payment-processing services handle information needed to process the accepted Visa, Mastercard and JCB card payments. Cloudflare provides browsing analytics.
Cookies & analytics
WooCommerce documents feature-dependent shopping-bag and session cookies. Cloudflare Web Analytics describes its particular analytics service as not collecting or using visitors’ personal data. That product-specific statement is not a claim that the entire store collects no personal information or uses no cookies. Account, shopping-bag and other website functions must be considered separately.
Retention
Our default is to retain order and customer-service records during store operation, until store closure. This default is limited by the need to retain information for its purpose, valid deletion requests and applicable legal requirements. Information should not be retained longer than necessary merely because the store remains open. Where records must be retained for legal reasons, those obligations can limit deletion. No fixed number of years is stated, and closure or a request does not by itself mean every record is deleted automatically.
Access, correction & deletion
Email [email protected] to request access to, correction of or deletion of your information. Describe the request and the information or order concerned. We may need information to verify that the request relates to your records. We will consider the request and any applicable retention obligations; deletion is not an automatic or instant action.
Security & international services
We take care in handling information and limit its use to store purposes and relevant service functions. Information may need to be shared with services involved in payment, delivery, website operation or support, including across countries where those services operate. Email us if you have a question about how your information is handled.
Questions & updates
Use [email protected] for privacy questions. This notice is effective October 16, 2026. If the store’s practices change, this notice should be updated to reflect those practices. Your applicable rights are not limited by the descriptions above.
Need a hand?
Email [email protected]. Our company’s team is available Monday-Friday, 08:00-17:00 America/New_York, excluding weekends.
Contact & business details